Job Description:
We are looking for entrepreneurially-inclined people with experience handling dogs, a passion for animal health and a strong desire to make a difference in the lives of dogs. As a member of our team, you will work directly with one or more of our Canine Dental Health Specialists (all trained and registered dental hygienists) to serve dog owners in their homes (or occasionally in pop-up clinics with local retailers), in providing professional dental hygiene services in a safe and caring way that improves canine dental health. Your responsibilities will include:
- As part of one or more 2-person teams, work closely and effectively with a Canine Dental Health Specialist to deliver safe and successful canine dental hygiene services in clients' homes.
- Ensure the comfort and well-being of each dog before and throughout the treatment process by expertly holding, handling and soothing each dog with gentleness, confidence and firmness.
- Communicate clearly and empathetically with clients to address any questions or concerns they may have before, during, and after the procedure.
- Continuously strive to improve the customer experience by seeking and providing feedback, implementing best practices, and maintaining high standards of service quality.
- Coordinate client information, client intake and pre-treatment documentation with CDHS Teammate(s), as well as uploading photographs and Treatment Records and other Post Treatment service quality assurance documentation.
- Collaborating with RRDD Client Services and other RRDD Teams to maintain or improve service standards for every client treatment, including ongoing field training and possible supervision.
- Proactively solicit and build relationships with new clients, promoting our services and developing a reliable base of repeat customers for yourself and your RRDD Teammate(s).
- Collaborating with, and supporting our talented team in producing client-centered information and resources such as enewsletters, web and social media content, local print and event marketing initiatives to profile RRDD Inc. as innovators, thought and industry leaders in the area of canine dental health.
· Qualifications:
- Physically fit and strong enough to hug and safely handle mid- to large sized dogs. Comfortable crouching or kneeling on the floor while holding dogs steady for minutes at a time.
- MUST LOVE DOGS - Passionate about dogs and commitment to helping dogs and their owners lead healthier, longer lives.
- Previous experience working with dogs in a professional setting, such as veterinary clinics, animal shelters, or pet care services, preferably with 5-10 years of work experience.
- Strong communication and interpersonal skills, able to interact well with clients and their pets.
- Proven ability to be socially entrepreneurial and comfortable soliciting new clientele, with a demonstrable track record of building and maintaining customer relationships.
- Own a car, with flexibility to travel locally within a designated urban area, adapt to different client environments and schedules.
- Ability to work collaboratively in a team as a dynamic, purposeful and community-facing entrepreneur, supporting your Teammate(s) and providing exceptional care to every dog and every dog owner.
- Demonstrated empathy, compassion and patience when working with animals, especially in potentially stressful situations, to ensure their comfort and safety.
- Willingness to train in canine CPR and other handling classes with the goal of developing proficiency in canine dental assistance and treatment safety.
Preferred Qualifications:
- Certification or training in canine health, training and handling or related field.
- Knowledge of basic canine behavior, preferably with an understanding of dental health principles.
- Experience working with anxious or fearful dogs, using positive reinforcement techniques to promote relaxation and trust.
Benefits of Joining Our Team:
- Opportunity: Combine your proven skill with people and dogs, your passion for community and entrepreneurial dreams in a unique, new part- or full-time “side hustle” that prioritizes pet health, community and brazen entrepreneurship.
- Support: Receive training and continuous support from like-minded peers in a fun, positive, goal-oriented environment.
- Work-life balance and flexibility: Work where and when your schedule affords while collaborating with others to manage the inevitable curves life throws at all of us.
- Competitive compensation: Earn cash, for treatments completed PLUS direct performance incentives that help you build a stable, lucrative side or even a full-time business!
- Grow: Be part of a high performing team, who’re pioneering an exciting new community-oriented pet health service with a positive impact on the lives of dogs and their owners.
- Prosper: Leverage your energy and skills in a our fast-growing pet service group and share in the success of our proven business model and unparalleled value proposition.
About Us: RnR Doggie Dental Inc. is centrally located in Calgary’s Mission district. We are an experienced team of dental and business professionals who are striving to provide deep service value to clients while promoting community and localized business opportunities for women entrepreneurs – and of course, we love dogs!
Over the past several years, we have developed a successful treatment model, leading brand, state-of-the-art operating system and an ever-expanding patient roster which underpin the training and support we provide all RRDD Teams. Our 2-person teams perform in-home, anesthetic-free canine dental cleanings complete with digital treatment records and an exemplary client experience.
Our service platform, practices and professionalism are unrivalled, and we strive for leadership in the field of canine oral healthcare while contributing in a meaningful way to the communities we serve.
https://www.rnrdoggiedental.ca
How to Apply: If you are passionate about improving the dental health of dogs and want to be part of an entrepreneurial team, please submit your resume and a cover letter outlining your relevant qualifications and interest in this role to jonathan@rnrdoggiedental.ca.
We look forward to hearing from you!
Note: Only shortlisted candidates will be contacted for further evaluation and interviews. RnR Doggie Dental is an equal opportunity employer and welcomes applicants from all backgrounds. Candidates must be physically and legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.
Job Types: Full-time, Part-time, Permanent, Freelance
Pay: $35.00-$50.00 per hour
Expected hours: 10 – 40 per week
Additional pay:
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Profit sharing
- Work from home
Flexible language requirement:
Schedule:
Application question(s):
- Which Community Do You Live In?
- Are You Physically Fit & Able to Kneel?
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- Customer Service: 5 years (required)
- Dog Training or Handling: 5 years (required)
Licence/Certification:
- Driving Licence (required)
Location:
Work Location: Remote
